Frequently Asked Questions
Everything you need to know about our gear and your orders.
How do I know what size to order?
Each product page features a specific size chart. We recommend measuring a favorite shirt from your closet and comparing it to our dimensions to ensure the perfect fit.
When will my order ship?
Most in-stock items ship within 1-2 business days. If your order contains a pre-order item, the entire shipment will be held until all items are available.
What is your return and exchange policy?
We accept returns and exchanges on unworn and unwashed apparel within 30 days of delivery. Please ensure all original tags and packaging are included.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs fees or import duties depending on your local regulations.
How should I care for my Fangamer apparel?
To preserve the print and fabric quality, we recommend machine washing cold with like colors and tumbling dry on low heat, or air drying.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various digital wallets like Apple Pay and Google Pay for a secure and fast checkout experience.